Terms and Conditions

Terms and Conditions

Article 1 – Definitions

In these conditions the following definitions apply:

Reflection period: the period within which the consumer can use it

exercise his right of withdrawal;

Consumer: the natural person who does not act in the

exercising a profession or business and a distance contract

enters into with the entrepreneur;

Day: calendar day;

Duration transaction: a distance contract regarding

a series of products and/or services, the delivery and/or

purchase obligation is spread over time;

Sustainable data carrier: any means that the consumer or

enables the entrepreneur to access information that is personal to him

focused, store in a way that allows future consultation and

Unaltered reproduction of the stored information is possible

makes.

Right of withdrawal: the option for the consumer to withdraw

to waive the cooling-off period for the distance contract;

Entrepreneur: the natural or legal person who sells products and/or

offers remote services to consumers;

Distance agreement: an agreement in which

of a sales system organized by the entrepreneur

remotely of products and/or services, up to and including the conclusion of

the agreement exclusively uses one or

more remote communication techniques;

Technology for remote communication: a means that can be used

used for concluding an agreement, without that

consumer and entrepreneur are in the same room at the same time

came together.

General Terms and Conditions: these General Terms and Conditions

of the entrepreneur.

Article 2 – Identity of the entrepreneur

MyToy-s.com

Sprendlingen Park 17

5061 JT Oisterwijk

Email address: info@mytoy-s.com

Chamber of Commerce number: 83844260

VAT identification number: 863006796b01

Article 3 – Applicability

These general terms and conditions apply to every offer from

the entrepreneur and on every concluded agreement

distance and orders between entrepreneur and consumer.

Before the distance contract is concluded, the text

of these general terms and conditions available to the consumer

stated. If this is not reasonably possible, the

distance contract is concluded, it is indicated that

the general terms and conditions can be viewed at the entrepreneur and they are available on

request of the consumer as soon as possible free of charge

sent.

If the distance contract is concluded electronically, this is possible

notwithstanding the previous paragraph and before the agreement ends

waiver is concluded, the text of these general terms and conditions

be made available to the consumer electronically

stated in such a way that it can be read by the consumer

can be easily stored in a sustainable way

data carrier. If this is not reasonably possible,

the distance contract is concluded are indicated

where the general terms and conditions can be obtained electronically

are taken note of and that they are at the request of the consumer

electronically or otherwise free of charge

sent.

Just in case, in addition to these general terms and conditions

specific product or service conditions apply

the second and third paragraphs apply mutatis mutandis and the

consumer in the event of conflicting general terms and conditions

always rely on the applicable provision that applies to him

is most favorable.

If one or more provisions in these general terms and conditions

be void or destroyed in whole or in part at any time

then the agreement and these conditions remain valid

other provisions will remain in effect and the relevant provision will be agreed upon by mutual agreement

be immediately replaced by a provision that reflects the meaning of

approximates the original as much as possible.

Situations that are not regulated in these general terms and conditions

must be assessed 'in the spirit' of these general terms and conditions

conditions.

Uncertainties about the explanation or content of one or more

provisions of our terms and conditions should be interpreted 'to

the spirit' of these general terms and conditions.

Article 4 – The offer

If an offer has a limited period of validity or under

conditions, this will be expressly stated in the offer

mention.

The offer is without obligation. The entrepreneur is entitled to accept the offer

to change and adapt.

The offer contains a complete and accurate description of the

products and/or services offered. The description is sufficient

detailed to ensure a proper assessment of the offer by the

to make it possible for consumers. If the entrepreneur uses

of images, these are a true representation of the

products and/or services offered. Obvious mistakes or

Apparent errors in the offer do not bind the entrepreneur.

All images and specifications data in the offer are indicative

and cannot give rise to compensation or dissolution

of the agreement.

Images of products are a true representation

of the products offered. Entrepreneur cannot guarantee

that the colors shown correspond exactly to the real ones

colors of the products.

Each offer contains such information that it is useful to the consumer

it is clear what the rights and obligations are that the

acceptance of the offer is subject to this. This concerns in particular:

the price including taxes;

any shipping costs;

the manner in which the agreement will be concluded and which one

actions are necessary for this;

whether or not the right of withdrawal applies;

the method of payment, delivery and execution of the agreement;

the term for acceptance of the offer, or the term

within which the entrepreneur guarantees the price;

the amount of the rate for distance communication if the

costs of using technology for communication

distance are calculated on a different basis than the regular one

basic rate for the means of communication used;

whether the agreement is archived after conclusion, and so on

yes, how it can be consulted by the consumer;

the way in which the consumer, before concluding the

agreement, the costs incurred by him in the context of the agreement

can check the data provided and restore it if desired;

any other languages in which, in addition to Dutch, the

agreement can be concluded;

the codes of conduct to which the entrepreneur has submitted

and the way in which consumers follow these codes of conduct

can be consulted electronically; and

the minimum duration of the distance contract in the event of a

duration transaction.

Optional: available sizes, colors, type of materials.

Article 5 – The agreement

The agreement is concluded, subject to the provisions of paragraph 4,

established at the time of acceptance by the consumer

the offer and compliance with the associated conditions.

If the consumer has the offer electronically

accepted, the entrepreneur immediately confirms electronically

away from receipt of acceptance of the offer. As long as the

receipt of this acceptance is not by the entrepreneur

confirmed, the consumer can terminate the agreement.

If the agreement is concluded electronically, the

entrepreneur appropriate technical and organizational measures

to secure the electronic transfer of data and ensures

for a safe web environment. If the consumer electronically

can pay, the entrepreneur will make appropriate payments

observe safety measures.

The entrepreneur can inform himself within legal frameworks

determine whether the consumer can meet his payment obligations

meet, as well as all those facts and factors that are important

a responsible conclusion of the distance contract. If

the entrepreneur has good grounds based on this investigation

he has the right to justify not entering into the agreement

to refuse an order or request or to implement it

to impose special conditions.

The entrepreneur will provide the consumer with the product or service

following information, in writing or in such a way that it can be passed on

the consumer can be stored in an accessible manner

on a durable data carrier, include:

the visiting address of the entrepreneur's branch where the

consumer can go with complaints;

the conditions under which and the manner in which the consumer of

can make use of the right of withdrawal, or a clear one

notification regarding the exclusion of the right of withdrawal;

the information about warranties and existing after-sales service;

the information included in article 4 paragraph 3 of these conditions,

unless the entrepreneur has already provided this information to the consumer

provided before the execution of the agreement;

the requirements for terminating the agreement if the

agreement has a duration of more than one year or of

is of indefinite duration.

In the case of a duration transaction, the provision in the previous paragraph is only

applies to the first delivery.

Every agreement is entered into under the suspensive effect

conditions of sufficient availability of the relevant

Products.

Article 6 – Right of withdrawal

You have the right to withdraw from the agreement within 14 days without giving reasons. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, acquires physical possession of the goods.

To exercise the right of withdrawal, you must inform us My Toy-s, Sprendlingenpark 17, 5061JT Oisterwijk, Netherlands, info@mytoy-s.com , by an unequivocal statement (e.g. in writing by post or e-mail) of your decision to withdraw from the contract. You can use the attached model withdrawal form for this, but you are not obliged to do so.

To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of the revocation

If you revoke the agreement, you will receive all payments you have made up to that time, including delivery costs (with the exception of any additional costs resulting from your choice of a different method of delivery than the cheapest standard delivery offered by us) without delay and in any case, no later than 14 days after we have been informed of your decision to withdraw from the contract. We will refund you using the same payment method you used for the original transaction, unless you have expressly agreed otherwise; in any case, you will not be charged any fees for such reimbursement. We may wait with reimbursement until we have received the goods back or you have demonstrated that you have returned the goods, whichever comes first.

You must return or hand over the goods to us without delay, but in any case no later than 14 days after the day on which you communicate your decision to withdraw from the contract to us. You are on time if you return the goods before the period of 14 days has expired. The direct costs of returning the goods are at your expense. You are only liable for any diminished value of the goods resulting from use of the goods that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods. Hygienic products for which the seal has been broken are excluded from the right of withdrawal

Withdrawal form

(only complete and return this form if you wish to withdraw from the agreement)

– To My Toy-s, Sprendlingenpark 17 , 5061JT Oisterwijk , Netherlands , info@mytoy-s.com

– I/We (*) hereby inform you that I/we (*) have terminated our agreement regarding the sale of the following
goods/delivery of the following service (*) revocation(s) (*)

– Ordered on (*)/Received on (*)

– Name(s) of consumer(s)

– Address consumer(s)

– Signature of consumer(s) (only when this form is submitted on paper)

- Date

(*) Delete what is not applicable.

Withdrawal instructions

Consumers have a right of withdrawal of 14 days.

Right of withdrawal for services

You have the right to withdraw from the agreement within 14 days without giving reasons. The withdrawal period expires 14 days after the day of conclusion of the contract.

To exercise the right of withdrawal, you must contact us My Toy-s , Sprendlingenpark 17 , 5061JT Oisterwijk , Netherlands , info@mytoy-s.com , by an unequivocal statement (e.g. in writing by post or e-mail) of your decision to withdraw from the agreement. You can use the attached model withdrawal form for this, but you are not obliged to do so.

To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of the revocation

If you have requested that the performance of services begin during the withdrawal period, you will pay an amount that is proportional to what has already been delivered at the time you informed us that you are withdrawing from the contract, compared to the full performance of the agreement.

Withdrawal instructions

Consumers have a 14-day right of withdrawal.

Right of withdrawal for digital content

You have the right to withdraw from the agreement within 14 days without giving reasons. The withdrawal period expires 14 days after the day of conclusion of the contract.

To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of the revocation

Withdrawal form

(only complete and return this form if you wish to withdraw from the agreement)

- At My Toy-s , Sprendlingenpark 17 , 5061JT Oisterwijk , Netherlands , info@mytoy-s.com

– I/We (*) hereby inform you that I/we (*) have terminated our agreement regarding the sale of the following
goods/delivery of the following service (*) revocation(s) (*)

– Ordered on (*)/Received on (*)

– Name(s) of consumer(s)

– Address consumer(s)

– Signature of consumer(s) (only when this form is submitted on paper)

- Date

(*) Delete what is not applicable.

Article 7 – Exclusion of right of withdrawal

The entrepreneur can exercise the consumer's right of withdrawal

exclude products as described in paragraphs 2 and 3. The

exclusion of the right of withdrawal only applies if the

entrepreneur makes this clear in the offer, at least in time before closing

of the agreement, stated.

Exclusion of the right of withdrawal is only possible for:

Products:

that have been established by the entrepreneur in accordance with

consumer specifications;

that are clearly personal in nature;

which by their nature cannot be returned;

that can spoil or age quickly;

the price of which is subject to financial fluctuations

market over which the entrepreneur has no influence;

for individual newspapers and magazines;

for audio and video recordings and computer software whose

consumer has broken the seal.

for hygienic products of which the consumer

seal has been broken.

Exclusion of the right of withdrawal is only possible for:

services:

regarding accommodation, transport, restaurant business or leisure activities

to be performed on a certain date or during a certain time

period of time;

the delivery of which is with the express consent of the

consumer has started before the cooling-off period has expired;

concerning betting and lotteries.

Article 8 – The price

During the period of validity stated in the offer, the

prices of the products and/or services offered are not increased,

except for price changes as a result of changes in VAT

prices.

Notwithstanding the previous paragraph, the entrepreneur can produce or

services whose prices are subject to fluctuations

the financial market and over which the entrepreneur has no influence,

offering variable prices. This bondage to

fluctuations and the fact that any stated prices

target prices are stated with the offer.

Price increases within 3 months after the conclusion of the

agreement are only permitted if they are the result of

legal regulations or provisions.

Price increases from 3 months after the conclusion of the

agreement are only permitted if the entrepreneur does this

has stipulated and:

these are the result of legal regulations or provisions; or

the consumer has the authority to terminate the agreement

with effect from the day on which the price increase takes effect.

The prices stated in the offer of products or services are:

including VAT.

All prices are subject to printing and typographical errors. For the

no liability will be accepted for the consequences of printing and typographical errors

accepted. In the event of printing and typographical errors, the entrepreneur is not obliged to do so

to deliver the product at the incorrect price.

Article 9 – Conformity and Warranty

The entrepreneur guarantees that the products and/or services

comply with the agreement stated in the offer

specifications, to the reasonable requirements of reliability and/or

usability and the date on which the

agreement existing legal provisions and/or

government regulations. If agreed, the

entrepreneur also guarantees that the product is suitable for others

than normal use.

A guarantee provided by the entrepreneur, manufacturer or importer

does not affect the legal rights and claims that the

consumer on the basis of the agreement towards the

entrepreneur can assert.

Any defects or incorrectly delivered products must be submitted

To be communicated to the entrepreneur in writing 14 days after delivery

reported. Returns of the products must be made in the

original packaging and in new condition.

The warranty period of the entrepreneur corresponds to the

factory warranty period. However, the entrepreneur is never

responsible for the final suitability of the products

for each individual application by the consumer, nor for

any advice regarding the use or application of

the products.

The warranty does not apply if:

The consumer has repaired and/or repaired the delivered products himself

edited or had it repaired and/or edited by third parties;

The products delivered are subject to abnormal conditions

exposed or otherwise handled carelessly or in

are contrary to the instructions of the entrepreneur and/or on the

packaging has been treated;

The defect is wholly or partly the result of

regulations that the government has imposed or will impose with regard to this

of the nature or quality of the materials used.

Article 10 – Delivery and execution

The entrepreneur will exercise the utmost care

when receiving and implementing

orders for products.

The place of delivery is the address given to the consumer

company has announced.

With due observance of what is stated in Article 4 of this

terms and conditions is stated, the company will accepted

orders expeditiously, but no later than within 30 days

unless the consumer has agreed to a longer period

delivery term. If delivery is delayed, or

if an order cannot be processed or can only be partially processed

carried out, the consumer will receive this no later than 30 days after

he placed the order message. The consumer has that

case, the right to terminate the agreement without costs and

right to any compensation.

In the event of dissolution in accordance with the previous paragraph, the entrepreneur will:

the amount that the consumer has paid as soon as possible,

but no later than within 14 days after dissolution.

If delivery of an ordered product proves to be impossible,

the entrepreneur will make every effort to provide a replacement item

to make available. It will be clearly stated no later than upon delivery

will be communicated in an understandable manner that a replacement item will be received

delivered. The right of withdrawal is not available for replacement items

are excluded. The costs of any return shipment are:

at the expense of the entrepreneur.

The risk of damage and/or loss of products rests

at the entrepreneur until the moment of delivery to the consumer

or a pre-designated and announced to the entrepreneur

representative, unless expressly agreed otherwise.

Article 11 – Duration transactions: duration, cancellation and extension

Termination

The consumer can enter into an agreement for an indefinite period

and which extends to the regular delivery of products

(including electricity) or services, at any time

cancel with due observance of what has been agreed

cancellation rules and a notice period of no more than one month.

The consumer can enter into an agreement for a fixed period

and which extends to the regular delivery of products

(including electricity) or services, at any time

at the end of the fixed term, taking into account

agreed cancellation rules and a notice period

of a maximum of one month.

The consumer can do the things mentioned in the previous paragraphs

agreements:

can cancel at any time and not be limited to canceling on one

certain time or in a certain period;

at least cancel in the same way as they are by him

entered into;

always cancel with the same notice period as the entrepreneur

has negotiated for itself.

Extension

An agreement that has been entered into for a specific period and that lasts

to the regular delivery of products (including electricity

understood) or services, may not be tacitly extended or

renewed for a certain duration.

Notwithstanding the previous paragraph, an agreement that

certain period has been entered into and which extends to regular delivery

of daily news, weekly newspapers and magazines become silent

extended for a fixed period of up to three months, if the

consumer this extended agreement by the end of the

extension can be canceled with a notice period of no more than one

month.

An agreement that has been entered into for a specific period and that lasts

to the regular delivery of products or services is only allowed

be tacitly extended for an indefinite period if the

consumer may cancel at any time with a notice period of

no more than one month and a notice period of no more than three

months in case the agreement extends to the arranged, but

less than once a month, delivering daily, news and

weeklies and magazines.

An agreement with a limited duration until the regulated ter

introduction to daily, news and weekly magazines and

magazines (trial or introductory subscription) are not

tacitly continued and ends automatically after expiry of the

trial or introductory period.

Duration

If an agreement has a duration of more than one year, the

consumer can terminate the agreement at any time after one year

notice period of at most one month, unless the

reasonableness and fairness are against termination before the end of the period

agreed duration.

Article 12 – Payment

Unless otherwise agreed, the information provided by the

Amounts owed by the consumer must be paid within 7

working days after the commencement of the cooling-off period as referred to in

Article 6 paragraph 1. In the case of an agreement to grant a

service, this period starts after the consumer has received confirmation

of the agreement.

The consumer has the obligation to correct any inaccuracies in the information provided or

to report the payment details stated to the entrepreneur without delay.

In the event of non-payment by the consumer, the entrepreneur has

subject to legal restrictions, the right to cancel the prior to the

to charge the consumer reasonable costs

to take.

Article 13 – Complaints procedure

Complaints about the implementation of the agreement must be submitted within 7

days are fully and clearly described and submitted to the

entrepreneur, after the consumer has discovered the defects.

Complaints submitted to the entrepreneur will be processed within a period

of 14 days from the date of receipt.

If a complaint requires a foreseeably longer processing time,

by the entrepreneur within 14 days

replied with an acknowledgment of receipt and an indication when

the consumer can expect a more detailed answer.

If the complaint cannot be resolved by mutual agreement

a dispute arises that is subject to the dispute settlement procedure.

A complaint does not suspend the obligations of the entrepreneur,

unless the entrepreneur indicates otherwise in writing.

If a complaint is found to be justified by the entrepreneur,

the entrepreneur at her choice or the delivered products free of charge

replace or repair.

Article 14 – Disputes

On agreements between the entrepreneur and the consumer

to which these general terms and conditions apply

Only Dutch law applies. Even if the

consumer lives abroad.