Right of withdrawal
Right of withdrawal for goods
You have the right to withdraw from the agreement within 14 days without giving reasons. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, acquires physical possession of the goods.
To exercise the right of withdrawal, you must inform us My Toy-s, Sprendlingenpark 17, 5061JT Oisterwijk, Netherlands, info@mytoy-s.com , by an unequivocal statement (e.g. in writing by post or e-mail) of your decision to withdraw from the contract. You can use the attached model withdrawal form for this, but you are not obliged to do so.
To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation
If you revoke the agreement, you will receive all payments you have made up to that time, including delivery costs (with the exception of any additional costs resulting from your choice of a different method of delivery than the cheapest standard delivery offered by us) without delay and in any case, no later than 14 days after we have been informed of your decision to withdraw from the contract. We will refund you using the same payment method you used for the original transaction, unless you have expressly agreed otherwise; in any case, you will not be charged any fees for such reimbursement. We may wait with reimbursement until we have received the goods back or you have demonstrated that you have returned the goods, whichever comes first.
You must return or hand over the goods to us without delay, but in any case no later than 14 days after the day on which you communicate your decision to withdraw from the contract to us. You are on time if you return the goods before the period of 14 days has expired. The direct costs of returning the goods are at your expense. You are only liable for any diminished value of the goods resulting from use of the goods that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods. Hygienic products for which the seal has been broken are excluded from the right of withdrawal
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Model withdrawal form (only complete and return this form if you wish to withdraw from the agreement) – To My Toy-s, Sprendlingenpark 17 , 5061JT Oisterwijk , Netherlands , info@mytoy-s.com – I/We (*) hereby inform you that I/we (*) have terminated our agreement regarding the sale of the following – Ordered on (*)/Received on (*) – Name(s) of consumer(s) – Address consumer(s) – Signature of consumer(s) (only when this form is submitted on paper) - Date |
Model instructions for withdrawal
Consumers have a right of withdrawal of 14 days.
Right of withdrawal for services
You have the right to withdraw from the agreement within 14 days without giving reasons. The withdrawal period expires 14 days after the day of conclusion of the contract.
To exercise the right of withdrawal, you must contact us My Toy-s , Sprendlingenpark 17 , 5061JT Oisterwijk , Netherlands , info@mytoy-s.com , by an unequivocal statement (e.g. in writing by post or e-mail) of your decision to withdraw from the agreement. You can use the attached model withdrawal form for this, but you are not obliged to do so.
To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation
If you revoke the agreement, you will receive all payments you have made up to that time, including delivery costs (with the exception of any additional costs resulting from your choice of a different method of delivery than the cheapest standard delivery offered by us) without delay and in any case, no later than 14 days after we have been informed of your decision to withdraw from the contract. We will refund you using the same payment method you used for the original transaction, unless you have expressly agreed otherwise; in any case, you will not be charged any fees for such reimbursement.
If you have requested that the performance of services begin during the withdrawal period, you will pay an amount that is proportional to what has already been delivered at the time you informed us that you are withdrawing from the contract, compared to the full performance of the agreement.
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Model withdrawal form (only complete and return this form if you wish to withdraw from the agreement) – To My Toy-s , Sprendlingenpark 17 , 5061JT Oisterwijk , Netherlands , info@mytoy-s.com – I/We (*) hereby inform you that I/we (*) have terminated our agreement regarding the sale of the following – Ordered on (*)/Received on (*) – Name(s) of consumer(s) – Address consumer(s) – Signature of consumer(s) (only when this form is submitted on paper) - Date |
Model instructions for withdrawal
Consumers have a right of withdrawal of 14 days.
Right of withdrawal for digital content
You have the right to withdraw from the agreement within 14 days without giving reasons. The withdrawal period expires 14 days after the day of conclusion of the contract.
To exercise the right of withdrawal, you must contact us My Toy-s , Sprendlingenpark 17 , 5061JT Oisterwijk , Netherlands , info@mytoy-s.com , by an unequivocal statement (e.g. in writing by post or e-mail) of your decision to withdraw from the agreement. You can use the attached model withdrawal form for this, but you are not obliged to do so.
To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation
If you revoke the agreement, you will receive all payments you have made up to that time, including delivery costs (with the exception of any additional costs resulting from your choice of a different method of delivery than the cheapest standard delivery offered by us) without delay and in any case, no later than 14 days after we have been informed of your decision to withdraw from the contract. We will refund you using the same payment method you used for the original transaction, unless you have expressly agreed otherwise; in any case, you will not be charged any fees for such reimbursement.
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Model withdrawal form (only complete and return this form if you wish to withdraw from the agreement) – To My Toy-s , Sprendlingenpark 17 , 5061JT Oisterwijk , Netherlands , info@mytoy-s.com – I/We (*) hereby inform you that I/we (*) have terminated our agreement regarding the sale of the following – Ordered on (*)/Received on (*) – Name(s) of consumer(s) – Address consumer(s) – Signature of consumer(s) (only when this form is submitted on paper) - Date |